But, at the same time most of the customers are distressed and complaining about unknown services (Value Added Services) VAS activated on their mobile without their consent and charging of Rs.3 to Rs60/- and more.
There are few other chances for unknown activations of VAS services on users mobile like, using of touch screen smartphones, manual slip dialing, handling of mobile devices by the children, etc.
Mobile customers are receiving bundle of wap based or link based sms or text based sms etc., on their
mobiles daily. If the customer received any wap or link based sms on their mobile and exited to open or clicked on wap link by mistakenly VAS service will be activated automatically.
The Value Added Services (VAS) which were activated earlier knowingly or unknowingly users can stop all those service through SMS based services by sending simple SMS as given below
Send SMS to 155223
If VAS service is activated on users mobile then immediately a message will sent as ‘Your XYZ service will be deactivated within hours of time’ as shown in the image below.
If users don’t have activated any type of VAS service then a message will be sent as ‘Dear Customer No VAS Services found or VAS Services already deactivated’ as shown in the image below.